Accessibility

Our accessibility programme is proudly presented by Dentons Kensington Swan

“At Dentons Kensington Swan we are passionate about creating an inclusive environment for our community. We are excited to have an opportunity to support Auckland Theatre Company in making the arts more accessible for all through its Accessibility Programme. After close to 30 years of partnership, the Accessibility Programme is a great evolution of our support for the arts and Auckland Theatre Company by now engaging members of our community living with disability.”

— Charles Spillane, CEO of Dentons Kensington Swan

Our accessibility programme provides Audio-Described and New Zealand Sign Language-interpreted performances to make our productions accessible to blind/low-vision and Deaf/hard-of-hearing patrons. Our staff can accommodate your access needs.

Wheelchair Access

ASB Waterfront Theatre has eight seats and three wheelchair spaces centrally located in the auditorium, reserved for customers with special access requirements. There is step-free, level access to all tiers of the building and to seating in the stalls. Wheelchair-accessible toilets are located on the ground floor; accessible parking is available on Madden Street and other accessible parking spaces are within 150 metres of the theatre.

Hearing Assistance

The theatre has a T-Loop radio frequency system to amplify the sound of the performance. If you don’t use a hearing aid or your hearing aid does not have a T setting, there is a listener unit available on request from the box office.

Assistance Dogs

Assistance dogs are welcome at the ASB Waterfront Theatre. We can find a seat that’s comfortable for you and your dog or arrange for the theatre staff to look after your dog during the show.

Accessible Performances

Tickets to NZSL-interpreted and audio-described performances are $20 for Deaf/hard-of-hearing and blind/low-vision patrons. One companion ticket per theatre-goer is also available for $20.

Please contact the box office to book audio described or NZSL interpreted performances, touch tours, or if you have any special requirements.

Audio-Described Performance

Audio-described performances provide a live audio commentary by professionals from Audio  Described Aotearoa who describe key visual elements of what is happening on stage, slipped seamlessly between portions of dialogue. This commentary is relayed to blind and low-vision patrons via an earpiece which is provided at no extra charge to those booking accessibility tickets.

Audio-described performance dates

Touch Tour

Taking place 90 minutes before the audio-described performance, the touch tour is a free experience where patrons can walk through the set, touch props, feel costumes and familiarise themselves with visual and sensory materials in the performance. Touch tours are for visually impaired patrons and their companions only.

New Zealand Sign Language (NZSL) Interpreted

NZSL-interpreted performances feature a trained interpreter from Platform Interpreting New Zealand who appears on stage to interpret the show for Deaf and hard-of-hearing patrons in the audience. The trained interpreters carefully translate the play’s script prior to the performance and work closely with the cast and crew to incorporate the vision into their final interpretation.

NZSL-Interpreted Performance Dates