Opportunities / Jobs

Box Office Team Leader

Auckland Theatre Company is looking for a team leader who will bring their passion, drive and experience to evolving a world-class customer experience.

    • Key role as the face of ASB Waterfront Theatre's box office and front desk
    • Lead the Auckland Theatre Company customer experience strategy 
    • Manage the box office and team of Ticketing Assistants

Auckland Theatre Company is looking for a team leader who will bring their passion, drive and experience to evolving a world-class offering and growing the loyalty and engagement of our customer base.

Our busy box office in the ASB Waterfront Theatre has a mission to provide excellent, inclusive and warm customer experience. If you’re a customer service superstar join us and be the face of Auckland Theatre Company for our audiences and visitors.

From our prime location in Wynyard Quarter, you will be part of our Ticketing team, looking after our subscribers, customers and visitors and leading our fantastic team of Ticketing Assistants. You will also assist with administration tasks to keep the theatre running smoothly.

We’re looking for someone with high energy who lives for delighting customers, who will leave them feeling great and wanting to come back. 

This position is full-time based at the ASB Waterfront Theatre but will require trips to our Balmoral office. Hours are largely standard office hours, however regular work during performance seasons (evenings and Saturdays) will be required.

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